Senior Director of Digital Transformation

5 days ago

Rajkot, Gujarat, India beBeeStrategist Full time ₹ 38,36,817 - ₹ 50,16,011
Head of Product

The ideal candidate will own the evolution and optimization of our Salesforce platform and related business systems, ensuring continuous adaptation to serve strategic goals.

  • Developing a cross-functional product roadmap that aligns Salesforce capabilities with business objectives.
  • Collaborating with executive and departmental leaders across several business units to define needs, identify inefficiencies, and uncover opportunities for automation and innovation.

Key responsibilities include:

Role Summary

This senior-level leader will be responsible for post-implementation strategy, driving ROI across multiple business units, and ensuring Salesforce and its integrations are continuously adapted to meet business needs.

Responsibilities
  • Post-Implementation Evolution: Owning the evolution of the Salesforce ecosystem, focusing on strategic enhancement, continuous optimization, and enterprise-wide ROI.
  • Cross-Functional Product Roadmap: Developing and executing a product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors.
  • Change Management: Leading change management and stakeholder alignment efforts to ensure adoption, communication, and understanding of platform changes and new capabilities.
  • User Experience Design: Designing and refining user experiences including dashboards, reports, and workflows that elevate decision-making and reduce manual work.
  • Performance Metrics: Continuously monitoring performance metrics and KPIs, ensuring platform enhancements are driving measurable impact across revenue, efficiency, and engagement.
  • Industry Best Practices: Staying informed of Salesforce platform updates and industry best practices, proactively proposing new capabilities to future-proof our systems and maintain competitive edge.

Success in this role will be measured by:

  • Increased efficiency and automation across Sales and Recruiting workflows
  • Higher user adoption and satisfaction with Salesforce tools
  • Improved data-driven decision-making through optimized reporting
  • Accelerated lead conversion and client engagement outcomes
  • Measurable ROI on CRM and platform investments

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