Customer Maintenance Service Director

2 weeks ago


Bengaluru, Karnataka, India beBeeMaintainer Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Key position available for a seasoned professional to lead and manage customer maintenance services.

About the Role

This is an exciting opportunity to drive operational excellence, ensure contractual compliance, and maintain customer satisfaction in a dynamic environment. The successful candidate will possess strong expertise in maintenance contracts, customer relations, and quality management.

Key Responsibilities
  • Crafting and executing comprehensive maintenance strategies to meet customer needs.
  • Managing Annual Maintenance Contracts (AMCs), renewals, and customer maintenance services with precision.

The ideal candidate will have extensive experience in managing customer-facing operations, P&L, contracts, and maintaining high levels of customer satisfaction. Strong communication, negotiation, and interpersonal skills are essential, along with a detail-oriented and structured approach to work.

Further Information

Körber Business Area Pharma is a leading provider of MES software solutions to the pharmaceutical industry. Our cutting-edge technology enables our customers to achieve optimal business outcomes and patient satisfaction.



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