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Strategic Customer Engagement Specialist
2 weeks ago
We are seeking a dynamic professional to join our team as a Customer Relationship Manager. The successful candidate will be responsible for building and maintaining long-term customer relationships, resolving client queries, and ensuring customer satisfaction at every stage.
Key Responsibilities:
- Establish and maintain positive relationships with customers and clients.
- Handle customer inquiries and provide timely solutions.
- Coordinate with internal teams to ensure smooth project execution.
- Maintain client records and update reports as required.
- Follow up with clients for feedback, service satisfaction, and future opportunities.
Requirements:
- Bachelor's degree is preferred but not mandatory.
- Proficiency in computer software with ability to handle MS Office, emails, and CRM tools.
- Good communication skills (written and verbal).
- Strong interpersonal skills and ability to multitask.
Why This Role is Exciting:
- Opportunity to work in a dynamic and fast-growing industry.
- Dynamic work environment with career growth potential.
- Be part of a team that values innovation and customer satisfaction.