Digital Transformation Professional

Digital Transformation Assistant

The successful candidate will play a key role in supporting our digital transformation journey. This is an exciting opportunity for a curious and ambitious individual to join our team and contribute to the implementation of our strategic agenda.

This is a fully remote entry-level role, ideal for someone who is passionate about new technology, AI, automation, and digital content creation. The right candidate may not have extensive years of experience but will have the drive to research, test, and implement tools and the creativity to help us implement our digital transformation strategy.

A high level of English proficiency is essential for this role.

Key Responsibilities:

• Explore and test new technologies (AI, RPA, BPA, agents, and digital tools) and recommend practical applications for different departments.
• Support implementation and roll-outs of new systems, including pilot testing, feedback, and user support.
• Create digital training materials, including short videos, tutorials, and guides, to support our Digital Training Academy.
• Document solutions and share knowledge, helping staff adopt new tools with confidence.
• Assist IT with troubleshooting and support when required, providing a bridge between IT, users, and the transformation team.
• Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
• Collaborate with HR and the training team to identify critical digital skills and develop appropriate training resources.
• Provide input into new technology-focused projects as part of SD's transformation journey.

Qualifications and Skills:

• A diploma/degree in IT, AI, Computer Science, Digital Media, or related field. (Graduates with strong potential will be considered.)
• Knowledge of or exposure to automation platforms (e.g., UiPath, Microsoft Power Automate, Zapier, or similar).
• Experience using AI tools and agents (ChatGPT, copilots, Auto Gpt or equivalent).
• Digital content creation skills: ability to create training videos, tutorials, and engaging digital learning material using tools like Canva, Camtasia, Adobe, or AI-driven content platforms.
• Basic technical and process troubleshooting skills.
• Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
• Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses as regards what will add value within SD.
• Quick learner.
• Good communication (verbal and written) skills In English able to explain technical ideas simply and clearly as well as train users with excellent listening skills as to discern user and business needs.
• Sound administrative skills, able to track exploration, learning, roll-outs and licenses with a good memory of what has been explored, communicated and decided on.
• Self-driven, ambitious, and able to work independently.

Benefits:

This role offers a unique opportunity to join a dynamic and innovative organization and contribute to shaping the future of our digital transformation journey.

The successful candidate will have the opportunity to work remotely and enjoy a flexible work environment.

Additionally, this role offers a chance to develop valuable skills and experience in digital transformation, AI, and automation.

As a member of our team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.

Others:

Applicants from all over the world are welcome to apply provided that there is sufficient overlap in work hours.