Business Excellence Manager
5 days ago
We Elevate... Your Responsibilities
As a Business Excellence Manager at Schindler Elevators, you will play a crucial role in enhancing sales management, driving process improvements, and ensuring the delivery of exceptional support. This role involves collaborating with cross-functional teams, analyzing sales processes, researching the market landscape, and implementing strategies to optimize the performance of the sales force.
Data Analysis and Reporting:
- Utilize data analytics tools to assess the performance of sales processes and identify opportunities for improvement.
- Generate reports and present findings to senior management, providing recommendations for optimizing sales operations.
- Lead and facilitate process improvement initiatives within the New Installation Sales department to streamline sales processes and enhance customer experience.
Project Management:
- Manage and execute projects related to sales process improvement within the New Installation Sales department.
- Collaborate closely with various departments, including Sales, Finance, and Customer Service, to understand their needs and ensure alignment with the overall business objectives.
Training and Development:
- Be a part of the team that designs and implements comprehensive training programs to enhance the skills and knowledge of the sales force.
- Map out development journeys for sales team members, ensuring alignment with career progression and business goals.
- Foster a culture of continuous improvement within the New Installation Sales team through training, awareness programs, and recognition of achievements.
We Elevate... Your Best Self
Qualifications:
- Proven experience in business process improvement and quality management, preferably within a sales environment.
- Strong project management skills and experience working in cross-functional teams.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills.
We Elevate... You
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