Operations Manager

3 hours ago

Thiruvananthapuram, Kerala, India beBeeOffice Full time ₹ 21,60,000 - ₹ 25,12,000
Director of Office Operations

The Director of Office Operations plays a pivotal role in ensuring the seamless functioning of the office. This individual is responsible for managing and optimizing day-to-day operations, guaranteeing that all departments are aligned with company goals.

Main Responsibilities:
  • Operational Oversight:
    • Oversee the daily operations within the corporate office to ensure efficiency and productivity.
    • Ensure that departments such as HR, Admin, Finance, Sales Support, Procurement, and Projects function properly.
    • Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
  • Interdepartmental Coordination:
    • Align work between various verticals to facilitate smooth workflows.
    • Monitor cross-functional tasks, identify potential roadblocks, and ensure timely resolution.
    • Maintain close coordination between field operations and office support teams.
  • Process Optimization:
    • Develop and implement standard operating procedures (SOPs) for all office functions.
    • Standardize document control, filing systems, and reporting formats to enhance efficiency.
    • Identify areas for improvement and implement process enhancements across all departments.
  • Reporting and Monitoring:
    • Review daily, weekly, and monthly reports from all departments.
    • Prepare consolidated dashboards and updates for senior management.
    • Monitor internal KPIs related to operations, productivity, and project delivery support.
  • Talent Management:
    • Allocate and monitor tasks to department heads or coordinators.
    • Follow up on deadlines, pending work, and escalated issues.
    • Ensure that team members are adequately supported and resourced.
  • Compliance and Discipline:
    • Ensure adherence to company policies, rules, and internal guidelines.
    • Maintain discipline, attendance, and punctuality within the office.
    • Collaborate with HR for employee engagement, conflict resolution, and training needs.
  • Communication and Escalation:
    • Act as the central point of communication between departments and top management.
    • Handle operational escalations and ensure timely resolution.
    • Conduct regular coordination meetings with department heads.

Qualifications & Requirements:

Bachelor's or Master's Degree in Business Administration, Operations, or related field required. 8-12 years of experience in office operations, administration, or general management. Proficient in MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.). Strong multitasking, coordination, decision-making, and organizational skills.

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