Care Advocate

4 days ago

Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 18,00,000 - ₹ 25,00,000
Customer Support Specialist

You will play a pivotal role in delivering exceptional customer experiences by providing timely and effective solutions to their inquiries. In this dynamic environment, you will be the face of our organization, interacting with customers via phone and resolving issues through verbal and written communication.

Main Responsibilities:
  • Answer incoming calls from healthcare plan members and understand their coverage and healthcare requirements
  • Resolve member issues through verbal and written communication
  • Collaborate with colleagues as part of a global team guided by our company values

We are committed to supporting your career growth and development, providing access to extensive resources and personalized coaching. Our inclusive organization encourages community involvement and offers a comprehensive benefits package, including transportation assistance for night shifts, paid time off, tuition reimbursement, and wellness incentives.

Requirements:
  • Minimum 1 year of customer service experience (international)
  • Ability to read, write, and converse proficiently in English
  • Basic computer skills

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