
Operations Director
2 weeks ago
Key Job Responsibilities:
- Oversee end-to-end operations of large-scale events, managing logistics, vendor coordination, budgeting, and team supervision.
- Lead a dedicated operations team, providing guidance, motivation, and performance management to ensure seamless event delivery.
- Collaborate closely with sales, marketing, and client relations to align operational execution with business objectives.
- Negotiate and manage contracts with suppliers, venues, and service providers to secure competitive rates and quality services.
- Conduct thorough site inspections, assess venue suitability, and ensure all event requirements are met.
- Monitor and evaluate operational efficiency, implement process improvements, and drive cost optimization for enhanced profitability.
- Ensure compliance with safety, legal, and quality standards during event execution.
- Develop contingency plans to mitigate potential risks and guarantee seamless event delivery.
- Present regular operational reports and key performance indicators (KPIs) to senior management and clients.
Required Skills and Qualifications:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- A minimum of 7-10 years' experience in event operations or related roles, with 3+ years in MICE operations leadership.
- Strong knowledge of the MICE industry, event management best practices, and vendor relationships.
- Demonstrated leadership, negotiation, and communication skills.
- Ability to multitask and work under pressure in a fast-paced environment.
- Proficiency in MS Office, event management software, and reporting tools.
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