Call Center Team Member

2 weeks ago


Bengaluru, Karnataka, India Spandana Hospital Full time
Job Summary

We are seeking a skilled and customer-focused Call Center Specialist to join our team at Spandana Hospital.

Key Responsibilities:

  • Answer incoming customer phone calls and take prompt action to resolve each issue.
  • Maintain high customer satisfaction ratings by adhering to our established criteria.
  • Regularly attend training sessions to stay updated on product and company policy changes.
  • Use company policies to determine the best course of action for customer issues, escalating when necessary.
  • Accurately input data into our computer platform to maintain up-to-date customer records.

About the Role:

This is a fantastic opportunity for a customer-centric individual to make a real impact at Spandana Hospital.



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