Call Center Team Member
2 weeks ago
We are seeking a skilled and customer-focused Call Center Specialist to join our team at Spandana Hospital.
Key Responsibilities:
- Answer incoming customer phone calls and take prompt action to resolve each issue.
- Maintain high customer satisfaction ratings by adhering to our established criteria.
- Regularly attend training sessions to stay updated on product and company policy changes.
- Use company policies to determine the best course of action for customer issues, escalating when necessary.
- Accurately input data into our computer platform to maintain up-to-date customer records.
About the Role:
This is a fantastic opportunity for a customer-centric individual to make a real impact at Spandana Hospital.
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