Product Lead Analyst
3 weeks ago
About the Team: The Merchant Onboarding Product team enables merchants to onboard, provide KYC documents, and adopt various financial services provided by Paytm. We build platforms that allow our service agents to efficiently acquire and service new and existing merchants. Our team owns a common technology platform and builds tools used by various personas throughout the company.
About the Role: As a Business Analyst, you will focus on data, root cause analysis, and dashboarding/reporting to investigate and analyze product metrics, provide insights, and drive recommendations to improve performance. You will work with product managers, business stakeholders, and the tech team to comprehend data requirements, conduct exploratory data analysis, and develop data visualizations and dashboards.
Key Responsibilities:
- Proactively engage with stakeholders to comprehend data requirements
- Conduct exploratory data analysis and ad-hoc data analysis to provide data-driven recommendations and insights
- Develop and maintain data visualizations and dashboards
- Identify areas for improvement to ensure data quality and develop strategies to enhance efficiency and productivity
Requirements:
- 2+ years of experience in data analytics and business intelligence
- Hands-on working skills in SQL, Excel, and a dashboarding tool
- Python/R is a plus but not required
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