Senior Systems Analyst
4 weeks ago
About The Role
As a key member of the RateGain Enterprise Connectivity Product Management team, you will play a lead role in shaping the future of our innovative solutions. The ideal candidate will have a strong background in systems analysis and integration, with a keen eye for detailed requirements analysis and functional design.
Key Responsibilities
- Perform thorough requirements analysis and functional design for new and enhanced products and services.
- Collaborate closely with customers to deliver tailored product integrations, including detailed API message mapping.
- Provide subject matter expertise to the engineering team to ensure seamless implementation of new products and features.
- Develop and maintain comprehensive product documentation, including API specifications and user guides.
- Contribute to the design of solutions that drive business value for clients and the company, working closely with the Sales and Customer Success teams.
- Ensure alignment of product functionality with the company's business objectives.
Required Skills and Specialized Knowledge
- Strong skills and experience in requirements analysis and functional design, with a focus on large-scale B2B applications.
- Experience in systems integration using XML and/or JSON-based APIs.
- Excellent written and verbal communication skills, with the ability to work collaboratively with customers and colleagues at all levels.
- Knowledge of the hotel/travel agency sector, particularly in connectivity/distribution, is an advantage.
Required Education and Experience
- Minimum 3-5 years of experience as a systems analyst or similar role.
- Bachelor's degree in a relevant field, such as information systems, computer science, or engineering.
- IT qualifications, such as Certified Information Technology Professional (CITP) or ITIL Foundations Certification, are desirable.
About RateGain
RateGain is a leading provider of innovative solutions for the hotel and travel industries. We are committed to delivering exceptional value to our clients through our cutting-edge products and services.
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