
Fitness Club Administrator
3 days ago
The Club Operations Manager plays a pivotal role in overseeing the day-to-day activities of our fitness club. This key position ensures seamless execution of events, workshops, and client visits, fostering an engaging atmosphere for members.
Responsibilities:
- Develop and execute annual activity calendars, tracking progress to optimize results.
- Coordinate with external partners, vendors, and members to deliver exceptional experiences.
- Manage stakeholder communication, ensuring timely follow-ups and meeting minutes.
Team Leadership:
- Effectively delegate tasks, monitor progress, and evaluate team performance.
- Maintain uniform policies and ensure staff adherence.
- Address disciplinary actions promptly and fairly.
Financial Management:
- Assist in managing budgets, sponsorships, and resource allocation for events.
- Collaborate with management for necessary approvals or procurement.
Member Engagement:
- Deliver outstanding customer service by creating a welcoming environment.
- Promptly address concerns, complaints, or suggestions.
- Foster a culture of attentiveness and responsiveness among staff.
Health, Safety & Compliance:
- Ensure full compliance with local, state, and industry regulations.
- Implement and monitor safety procedures across all areas.
- Oversee maintenance needs and coordinate staff training.
Program & Event Planning:
- Strategically plan and coordinate engaging fitness programs, wellness challenges, workshops, and social events.
- Collaborate with instructors, personal trainers, and wellness professionals.
- Monitor attendance and feedback to refine programming.
Reporting & Documentation:
- Maintain documentation of all club activities for audit and continuity.
- Provide regular updates to stakeholders.
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