Custom Software Engineer

2 days ago

Kolkata, West Bengal, India beBeeServiceNow Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Job Title: ServiceNow Developer

FedTec is seeking a skilled professional to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement to service delivery.

This role involves developing, configuring, and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM), and ITOM. The ideal candidate will have expertise in ServiceNow Discovery, MID Server, and CMDB, ensuring accuracy, health, and integration with discovery tools.

Key Responsibilities:
  • Developing clean, efficient, and maintainable code to support implementation.
  • Supporting integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Providing technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Monitoring platform performance, troubleshooting issues, and recommending improvements for scalability and efficiency.
Qualifications:
  • ServiceNow Certified System Administrator required.
  • Minimum one CIS in any of scope i.e. ITSM, ITOM or ITAM.
  • Three to six years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical, and communication skills.

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