Data Insights Leader

3 days ago

Mysore, Karnataka, India beBeeAnalytical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About Us

We are one of India's leading lifestyle retailers in the footwear and fashion space, offering a diverse portfolio of homegrown and international brands.

Role Overview

We are seeking a strategic and hands-on Data Insights Leader to spearhead customer and business analytics initiatives. This role will be at the heart of data-driven decision-making — shaping marketing strategies, customer engagement, loyalty measurement, and advanced analytics adoption.

Key Responsibilities:
  • Lead the development of business insights in areas such as campaign effectiveness, elasticity, and customer engagement.
  • Define and operationalize KPIs that measure customer lifecycle health, retention, and loyalty.
  • Own and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Manage and mentor a team of analysts, guiding them in methodology, prioritization, and problem-solving.
  • Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Ensure clear, actionable communication of insights to leadership and cross-functional teams.
What We're Looking For
  • 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
  • Strong track record in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV).
  • Hands-on expertise with analytics tools, dashboards (e.g., Power BI, Tableau), and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM, such as churn prediction, propensity models, and uplift modeling, is a strong plus.
  • Strong stakeholder management and communication skills to translate data into business action.

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