Digital Transformation Project Lead

6 hours ago


Gurgaon, Haryana, India myGwork Full time
About the Role

We are seeking a seasoned Digital Transformation Project Lead to join our Global Services Group (GSG) Capabilities Team. This team plays a pivotal role in driving operational excellence, product management, and customer experience enhancement.

Purpose of the Role
  • Collaborate with various business groups and stakeholders to understand key requirements and align proposed process improvements.
  • Socialize solution designs and associated system and process changes with key stakeholders.
Responsibilities
  1. Lead Agile project management discipline and quality techniques to ensure timely delivery of key milestones.
  2. Drive change management for end-users, customers, and concerned business groups with a positive experience.
  3. Partner with technology and business groups to ensure end-to-end testing of solution designs.
Requirements
  • Prior experience in product ownership, product development, and leading large-scale cross-functional projects.
  • Knowledge and experience with Rally, Jira, and Agile methodology, as well as ERP application deployment.
  • MBA/MCA with 6-7 years of post-qualification experience and good understanding of setting up business processes.
Benefits

We offer competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to wellness centers, confidential counseling support, and career development opportunities.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



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