Digital Transformation Leader

4 days ago


Gurgaon, Haryana, India WNS Global Services Full time

Digital Transformation Leader

We are seeking a skilled Digital Transformation Leader to drive our efforts in integrating advanced digital solutions across our operations. The ideal candidate will possess deep knowledge of the healthcare landscape, exceptional leadership skills, and a passion for leveraging technology to improve outcomes.

Key Responsibilities

  • Develop and implement a comprehensive digital transformation strategy that aligns with organizational objectives and enhances service delivery in the healthcare sector.
  • Oversee the assessment, selection, and implementation of cutting-edge technologies to improve operational efficiency and client satisfaction.
  • Collaborate with senior leadership, clients, and cross-functional teams to identify opportunities for digital innovation and drive buy-in for transformation initiatives.
  • Lead change management efforts to ensure successful adoption of digital tools and processes across the organization.
  • Establish key performance indicators to measure the success of digital initiatives and adjust strategies based on data-driven insights.
  • Ensure that all digital transformation efforts comply with healthcare regulations and standards, maintaining a focus on patient data security and privacy.

Qualifications

  • Bachelor's / Master's degree in Engineering / Business Administration, Healthcare Management, Information Technology, or a related field.
  • 16+ years of experience in digital transformation, project management, or related roles, with at least 5 years in the healthcare or BPO sector.
  • Proven track record of leading successful digital initiatives and managing cross-functional teams.
  • Strong understanding of healthcare regulations and best practices in data security and privacy.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Strategic thinker with a hands-on approach to problem-solving and decision-making.


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