
Executive Director of Guest Experience
2 days ago
As a multifaceted professional, the role of a hospitality executive encompasses various responsibilities to ensure seamless operations and exceptional customer experiences.
Main Responsibilities:- Leadership and Staff Management: Effective leadership and staff management are crucial to achieving organizational goals. This includes hiring, training, supervising, and evaluating staff members to ensure they meet the expectations of the organization.
- Financial Oversight: Managing budgets, tracking expenses, and overseeing accounts is essential for maintaining financial stability.
- Customer Experience: Providing high-quality service to guests involves handling customer complaints and requests in a timely and professional manner.
- Event Planning: Coordinating events and functions requires attention to detail and a focus on delivering smooth execution.
- Inventory Management: Ensuring sufficient supplies for memorable customer experiences involves managing inventory and stock levels effectively.
- Safety and Security: Maintaining a safe and secure work environment involves adhering to health, safety, and security regulations to safeguard employees and customers.
- Marketing Strategy: Developing marketing campaigns to attract customers requires creativity and a deep understanding of customer needs.
- Reporting and Analysis: Preparing reports for senior management provides valuable insights into operational performance and informs strategic decisions.
Skill requirements include:
- Effective leadership skills for staff management
- Strong financial acumen for budgeting and cost control
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple tasks efficiently
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Guest Service Associate
3 days ago
Lucknow, Uttar Pradesh, India NOVOTEL Full timeCompany Description Join us at Accor where life pulses with passion As a pioneer in the art of responsible hospitality the Accor Group gathers more than 45 brands 5 600 hotels 10 000 restaurants and lifestyle destinations in 110 countries While each brand has its own personality where you will be able to truly find yourself they all share a...
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Guest Service Associate
3 days ago
Lucknow, Uttar Pradesh, India NOVOTEL Full timeCompany Description Join us at Accor where life pulses with passion As a pioneer in the art of responsible hospitality the Accor Group gathers more than 45 brands 5 600 hotels 10 000 restaurants and lifestyle destinations in 110 countries While each brand has its own personality where you will be able to truly find yourself they all share a...
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Customer Experience Ambassador
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Lucknow, Uttar Pradesh, India beBeeHospitality Full time ₹ 22,00,000 - ₹ 27,00,000Role OverviewAs a Guest Service Associate, you will be an integral part of our hotel's team, delivering exceptional guest experiences and ensuring that every stay is memorable and impactful.Key Responsibilities:Ensure a high level of quality in cleaning guest rooms with attention to detail.Monitor stock levels of guest amenities, cleaning supplies, and linen...
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Marketing Director
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