Digital Assessment Expert

4 weeks ago


Mumbai, Maharashtra, India British Standards Institution (BSI) Full time
Job Title:

IT Quality Assurance Manager

About the Role:

We are seeking a highly skilled IT Quality Assurance Manager to join our team at the British Standards Institution (BSI). As an IT Quality Assurance Manager, you will be responsible for managing a portfolio of clients to ensure delivery of assessment and related services that meet or exceed client expectations. This includes conducting quality assurance activities, providing training, and making recommendations on the suitability of clients for registration.

Key Responsibilities:
  1. Conduct quality assurance activities and provide training in accordance with BSI requirements.
  2. Making presentations and preparing quality assurance reports outlining the findings of the activity to ensure client understanding of the quality assurance decision and clear direction to particular items of corrective action where appropriate.
  3. Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures, and prescribed time frame.
  4. Establish and develop an effective partnership with clients for business development and increased client satisfaction.
Requirements:
  • Bachelor's degree or above in Information Technology.
  • Minimum 4 years working experience in IT, with 2 years work experience in IT service management.
  • An IT professional with training and a working knowledge of ISO 20000 for IT Service Management and ISO 27001 for Information Security Management System is preferred.
  • Excellent communication skills, both verbal and written, and an eye for detail.
Benefits:
  • A competitive salary of £70,000 - £90,000 per annum.
  • A comprehensive benefits package including health insurance, pension scheme, and paid holidays.
  • The opportunity to work with a leading global organization in the field of standards and conformity assessment.
About Us:

The British Standards Institution (BSI) is a leading global organization in the field of standards and conformity assessment. We help businesses improve their performance by shaping the world around them through standards-based solutions.



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