Enterprise Technical Support Specialist

1 day ago


Ahmedabad, Gujarat, India Bankai Infotech Full time

About Bankai Infotech

We are a leading technology solution provider, offering professional IT services, business outsourcing services, and smart infrastructure services to a diverse clientele globally.

Our Domain Expertise

Our domain experts help analyze the business requirement of clients, discover concepts, and design a comprehensive strategy to build a futuristic foundation for their business growth and ROI.

Technical Expertise Required

We are looking for an experienced Technical Support Engineer with hands-on experience in Windows Server Administration, Monitoring and troubleshooting tools. The ideal candidate should also have working experience on Linux, Database & its troubleshooting, scripting, and excellent problem-solving skills.

Key Responsibilities

The successful candidate will participate in root cause analysis, maintain and update network diagrams and Service provider information, and preferably have experience in network management, monitoring, and troubleshooting tools. They should also have good document and technical skills, excellent written and verbal communication skills, and familiarity with backup and recovery software and methodologies.

What We Offer

In return, we offer a competitive salary of $80,000 per annum, plus additional benefits such as medical insurance, 401(k) matching, and paid time off. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please apply today

Why Choose Us?

Becoming a part of our team means joining a dynamic and supportive environment where you can grow your skills and expertise. We foster a culture of innovation, collaboration, and continuous learning, and we are committed to helping our employees achieve their career goals.



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