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Technical Solutions Specialist
2 weeks ago
The role of a Microsoft Dynamics 365 Technical Consultant is crucial in providing technical support for the MS-Dynamics 365 for Finance & Operations (formerly AX) platform.
Responsibilities
Collaborating with stakeholders across the organization to ensure comprehensive technical requirements are captured involves effective communication and teamwork.
Analysing requirements received from Business Process leads & key stakeholders requires strong analytical skills and attention to detail to deliver required technical solutions.
Providing technical support for D365 F&O platform demands extensive knowledge of the system and its capabilities.
Understanding business needs, determining best technical solutions, and leveraging default D365 capabilities to align with strategic objectives is essential for success.
Supporting testing activities and training end users if required ensures seamless implementation and adoption of the system.
Assisting with integration of D365 F&O and CE with custom / 3rd party applications as required requires adaptability and problem-solving skills.
Ensuring MS standards are followed, and system is configured optimally for performance involves maintaining high-quality systems and processes.
Maintaining, managing, and supporting D365 application post-implementation is a critical ongoing responsibility.
Managing version control for custom code, builds, releases, and deployment is essential for maintaining system integrity and security.
Working closely with functional consultants to design MS D365 technical solutions requires collaboration and creativity.
Developing quality documentation as per industry standards is vital for ensuring transparency and accountability.
Managing and maintaining security roles and user access management is critical for maintaining system security and compliance.
Supporting DRA, Printer, and scanner-related requirements involves troubleshooting and problem-solving skills.
Creating, managing, maintaining, and monitoring batch jobs is an ongoing responsibility that requires attention to detail and organizational skills.
Qualifications
Key qualifications for this role include:
- Microsoft Dynamics Finance & Operations, or D365 F&O certification
- D365 Support experience
- Understanding of printers, handheld scanners, and F&O as a cloud-hosted application
