
Senior Team Manager
4 days ago
MRI Software is seeking a seasoned professional to oversee the daily functions of our Lease Abstraction team in India.
Key Responsibilities:- Lead Local Managed Services oversight, leadership and people management of Managed Services employees as part of the India Managed Services Global Delivery Centre.
- Engage with Business leaders globally to build and support the Managed Services team in India, focusing on culture and community, people management, and delivery excellence.
- Drive global integration and standardisation in India by working with Managed Services Department Service Offering Leadership to build a better global infrastructure through policies, standard operating procedures, and training/cross-training for India Managed Services teams.
- Collaborate with global and local leadership to ensure commonality of approach and resource management, while contributing vision and leadership consistently with MRI's Services strategic plans and objectives.
- Optimise solutions to improve performance, productivity, or reduce costs within or across the Services Departments.
- Represent the Managed Services India team within the broader Managed Services leadership structure.
- 7+ years' experience within Lease Abstraction or related field and managing a global team or other relevant leadership experience.
- Manage abstraction projects by conducting regular meetings with the team and resolving issues, process improvement.
- Responsible for training and onboarding of new abstractors to develop the team.
- Demonstrated ability to inspire a team to achieve great things, execution skills, polished skills in communication, leadership, planning, motivation, coaching, cross-team collaboration, excellent documentation and presentation skills.
- Collaborator with Problem Solving, Can-do Mindset and a client centric focus.
- Experience with other business SaaS offers a plus.
Bachelor's degree in business management or related field; Masters preferred – and/or relevant qualification and/or relevant experience.
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