Contact Specialist

2 days ago


Koch BR IN beBeeCustomerService Full time ₹ 1,50,000 - ₹ 4,00,000

Job Title: Contact Specialist

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Job Description:

We are seeking a skilled Contact Specialist to join our team. As a Contact Specialist, you will be responsible for acquiring new customers, providing excellent customer service, and resolving customer queries in a timely manner.

Responsibilities:

  • Acquire new customers by selling Jio connections to prospective customers.
  • Provide exceptional customer service by assisting customers with Jio recharge and resolving their queries.
  • Ensure a delightful customer experience by responding to customers in an appropriate tone and language.
  • Capture customer details and data relevant to the call or service.
  • Stay up-to-date with Jio's plans, products, and services to add value to the offering.

Requirements:

  • Bachelor's degree or equivalent qualification.
  • Basic knowledge of reading and writing.
  • Smartphone usage.
  • Ability to speak local language.
  • Sales and customer handling skills.
  • Goal-oriented and result-driven individual.

Location: Koch



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