Technical Training Specialist
2 weeks ago
Job Summary
Zeta Global is seeking a skilled Technical Trainer to support the development and delivery of technical training programs for the Zeta Marketing Platform. The ideal candidate will have experience in creating engaging training content and delivering training sessions to clients and employees.
Key Responsibilities
- Design and deliver training sessions on the Zeta Marketing Platform to clients and employees.
- Develop and maintain training content, including presentations, documentation, and videos.
- Collaborate with subject matter experts to develop training materials and curriculum.
- Work with cross-functional teams to ensure training materials are up-to-date and aligned with current business goals.
- Conduct training assessments and identify individual and team skills gaps.
- Maintain quality service by adhering to Zeta's Learning & Development standardized approach to education and training.
Requirements
- 2+ years of experience in technical training or a related field.
- Strong desire to analyze, design, and deliver excellent training to adult learners.
- Ability to work patiently with learners of all technological levels.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in Microsoft 365/Microsoft Office Suite.
About Zeta Global
Zeta Global is a data-driven marketing technology innovator whose SaaS-based marketing cloud helps 500+ Fortune 1000 and Middle Market brands acquire, retain, and grow customer relationships through actionable data, advanced analytics, and machine learning.
Operating on four continents with 1,300+ employees, the company is headquartered in New York City, with Centers of Excellence in Silicon Valley, Boston, London, and Hyderabad, India. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran's status, or any other basis protected by law.
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