Business Growth Strategist

9 hours ago

Ghaziabad, Uttar Pradesh, India beBeeGrowth Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Business Growth Strategist

An experienced Business Growth Strategist plays a crucial role in ensuring the successful deployment of solutions for clients. As a strategic partner, you will work closely with both client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.

Required Skills & Qualifications:

  • Client Engagement & Relationship Building:

Develop strong relationships with key stakeholders to foster long-term partnerships. Understand client objectives and align them with our product solutions to drive their success.

  • Business Requirement Documentation:

Work closely with clients and pre-sales team to detail the solutioning and prepare clear BRD explaining the process and system workflow and exception scenarios.

  • Customer Success Management:

Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions.

  • Project Implementation Leadership:

Drive implementation project for system by collaboratively working with client, pre-sales team and product team. Lead efforts to drive project management best practices so as to ensure timely delivery within agreed resources and scope.

  • Data Analysis & Insights:

Leverage data to provide actionable insights to customers. Monitor and report on key metrics such as product adoption, engagement levels, and churn risk.

  • Training & Enablement:

Provide clients with training and resources to ensure they understand and can fully utilize the product. Develop customized learning paths and onboarding plans to accelerate time-to-value.

  • Project Closure & Handover:

Manage project closure, close all points by working with product and support team. Create customer SOP for processes that can be used by client and internally by support. Work with the support team to handover the project to Support and KAM.

  • Customer Feedback Loop:

Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.

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