
Experienced Client Servicing Professional Wanted
1 week ago
We are seeking a highly skilled and organized individual to join our team as a Client Servicing Executive. This role requires strong communication skills, ability to manage multiple tasks and deadlines, and a passion for delivering exceptional client service.
- About Us
We are a boutique content marketing agency that has been serving clients since 2005. We pride ourselves on our commitment to excellence, creativity, and customer satisfaction.
Job DescriptionThe successful candidate will be responsible for managing and nurturing client relationships, articulating brand requirements, and handling operational job requirements. They will also be expected to minute meetings clearly and follow up with internal teams for job delivery as per the timelines committed.
Responsibilities- Translate client briefs into specific actionable items for different departments
- Handle client engagements with the client team
- Articulate brand requirements and communicate the same to the teams internally
- Handle operational job requirements
- Minute meetings clearly
- Follow up with internal teams for job delivery as per the timelines committed
- Wear the brand hat and disseminate information internally
- Be the brand custodian
- Proven work experience as a Client Servicing Executive or a Client Service Representative
- Prior experience working in an agency
- Experience working with BFSI/Fintech clients (preferably)
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Strong analytical and problem-solving skills
- Deadline-driven and highly motivated individual
- Ability to maintain a calm composure in stressful situations
- Good listening skills
- Ability to work independently and collaboratively
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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