Senior IT Support Professional

2 days ago

Kollam, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Advanced Technical Support Specialist

Job Summary:

We are seeking a skilled Level 2 Technical Support Engineer to deliver exceptional remote IT support with a focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint.

Key Responsibilities:

  • Microsoft 365 & Collaboration:

    • Provide advanced support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
    • Work closely with an Architect for Exchange Online and SharePoint Online migrations, including cut-over and hybrid scenarios.

  • Device & Endpoint Management:

    • Configure and support Intune device enrollment, compliance policies, and app deployments for Windows, iOS, and Android endpoints.

  • Active Directory / Azure AD:

    • Administer on-prem AD and Azure AD: user lifecycle, group policies, authentication issues, and conditional access troubleshooting.

  • Troubleshooting & Monitoring:

    • Diagnose and resolve Level 2 incidents remotely, minimizing downtime and ensuring system availability.
    • Proactively monitor infrastructure via RMM tools and escalate systemic issues.

  • Support & Triage Leadership:

    • Serve as the escalation point for Level 1 tickets, providing triage guidance and knowledge-sharing to upskill junior technicians.

  • Customer Engagement:

    • Develop strong relationships with customers through timely and effective issue resolution.

Benefits:

This role offers the opportunity to work in a fast-paced, dynamic environment with opportunities for growth and development. We are committed to helping our employees achieve their career goals while delivering exceptional customer experiences.

  • IT Support Professional

    5 days ago

    Kollam, Kerala, India beBeecybersecurity Full time ₹ 30,00,000 - ₹ 70,00,000

    Job Title: IT Support ProfessionalAbout the RoleWe are seeking a detail-oriented and resourceful professional to support our IT, website, and digital operations.Key Responsibilities

  • Senior Account Liaison Professional

    2 days ago

    Kollam, Kerala, India beBeeClientServicing Full time ₹ 9,00,000 - ₹ 12,00,000

    Job RoleA key account support professional is responsible for working closely with senior team members in managing day-to-day client relationships, coordinating with clients to understand their needs, and communicating effectively with internal teams.

  • Operational Support Professional

    1 week ago

    Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,00,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced professional to fill the role of Customer Support Specialist. As a key member of our support staff, you will be responsible for providing exceptional customer service and technical support to our clients.This is an exciting opportunity for individuals who thrive in...

  • Customer Support Professional

    1 week ago

    Kollam, Kerala, India beBeeCustomerService Full time ₹ 32,00,000 - ₹ 52,00,000

    About Our Customer Service RoleWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Professionals. As a fresher, you will be trained to handle customer inquiries, resolve issues, and provide excellent service.Key Responsibilities:Respond to inbound and outbound customer calls in a professional manner.Assist...

  • Pharmacy Support Professional

    4 days ago

    Kollam, Kerala, India beBeeSkills Full time ₹ 14,40,000 - ₹ 21,60,000

    Job OverviewWe are seeking a skilled and dedicated professional to fill the role of Pharmacy Aide. In this position, you will be responsible for supporting the day-to-day operations of our pharmacy team.ResponsibilitiesAssist in maintaining a clean and organized workspaceSupport the preparation and distribution of medicationsProvide exceptional customer...

  • Senior Healthcare Professional

    12 hours ago

    Kollam, Kerala, India beBeePharmacist Full time ₹ 18,00,000 - ₹ 36,00,000

    Job Title:Senior Healthcare Professional">",

  • Senior SAP FICO Professional

    2 days ago

    Kollam, Kerala, India beBeeFinance Full time ₹ 15,00,000 - ₹ 25,19,999

    Seeking an experienced SAP FICO professional to lead complex projects.The ideal candidate should have at least 7 years of experience in the SAP FICO module, including hands-on experience in implementing and supporting Controlling modules such as Product Costing, Account-based COPA, and Costing-based COPA.Key responsibilities include creating functional...

  • Education Support Professional

    2 weeks ago

    Kollam, Kerala, India beBeeAcademic Full time ₹ 15,000 - ₹ 18,000

    Academic Support SpecialistWe are seeking a dedicated professional to provide individualized support and guidance to students.About the RoleThe successful candidate will be responsible for delivering academic support and mentorship to students, collaborating with teachers and staff to ensure effective resource coordination, and maintaining accurate records...

  • Senior Law Professional

    1 week ago

    Kollam, Kerala, India beBeeLegal Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Description:We are seeking a highly skilled and motivated Senior Legal Associate to perform various legal tasks.Administer disputes on our dispute resolution platform with efficiency and accuracy.Provide administrative and technical assistance to parties in the dispute resolution process.Manage dispute communication and assist in case management.Support...

  • Senior Data Engineering Professional

    2 weeks ago

    Kollam, Kerala, India beBeeDataEngineer Full time ₹ 12,00,000 - ₹ 20,10,000

    Job Title: Senior Data EngineerWe are seeking an experienced professional to join our organization in the role of Senior Data Engineer. In this position, you will be responsible for developing and implementing data engineering solutions using Python and Pyspark.Key Responsibilities:Design and implement scalable data architectures to support large-scale data...