
Senior Learning and Development Specialist
2 days ago
We are seeking an experienced learning professional to develop and execute internal training programs on the Business Process Management team.
This position will design, develop, facilitate technical training for all key systems and tools, product/launch enhancements, new hire, and ongoing learning needs.
- Develop Training Content and Facilitate a "world class" training experience.
- Using proven advanced instructional design and adult learning skills you will design, develop, facilitate, execute, and measure technical learning programs that support business strategies to internal Operations employees.
- Content may include product launches / enhancements, process documentation updates, data quality, new hire onboarding, proprietary systems, and tools to develop appropriate curricula.
- Training delivery methods include WebEx webinars, Teams, classroom facilitation, virtual learning, and eLearning using Articulate 360 and Camtasia.
- Assess program effectiveness using relevant metrics, and correlate metrics with the learning objectives. Use results to report on trends and continuously improve quality.
- Research and implement competitive learning methodologies, delivery methods, and technologies that boost adult learning engagement and retention sharing with team members.
- Manage training-related resources in various libraries (WebEx, Jive, SharePoint, Teams, etc.). Manage potential risks related to access to learning content, and implement controls as needed. Abide by Bank's policies regarding data security and privacy.
- Create and manage curriculums for our internal LMS called LEAP.
To be successful in this role, you should have the following skills and qualifications:
- A degree in Education, Instructional Design or related field.
- Proven experience in designing and delivering training programs.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively as part of a team.
- Familiarity with learning management systems and eLearning technologies.
We offer a range of benefits to our employees, including:
- A competitive salary and bonus scheme.
- A comprehensive benefits package including health insurance, retirement savings plan and paid time off.
- Ongoing training and development opportunities.
We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and commitment to excellence.
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