IT Transformation Manager

6 days ago


Mumbai, Maharashtra, India Capgemini Full time

At Capgemini, we are seeking a highly skilled IT Transformation Manager to join our team. This is a key role in our organization, responsible for driving the successful delivery of IT projects and services.

Job Summary:

  • Plan, execute, and deliver complex IT projects and services that meet client expectations and business objectives
  • Mange multi-org/global implementations of Salesforce application (Sales, Service, Health clouds)
  • Ensure high availability of salesforce applications through proactive monitoring
  • Responsible for quality KPIs through corrective and preventive maintenance activities
  • Lead the Major Incident management process and minimize backlogs of issues reported from production

Key Responsibilities:

  • Develop and maintain project plans, resource allocation, budgeting/forecasting, estimations, and stakeholder management
  • Collaborate with cross-functional teams to ensure seamless execution and delivery of IT projects and services
  • Implement Integration/Middleware/Automation tools/ DevOps to improve efficiency and effectiveness
  • Drive continuous improvement initiatives to enhance service quality and customer satisfaction

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 5 years of experience in IT project management, with expertise in Salesforce implementation and administration
  • Proven track record of delivering complex IT projects on time, within budget, and to the required quality standards
  • Strong analytical and problem-solving skills, with ability to lead cross-functional teams and collaborate with stakeholders at all levels
  • Experience with Integration/Middleware/Automation tools/ DevOps, with ability to design and implement automation solutions

What We Offer:

  • A competitive salary range of $120,000 - $180,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A collaborative and dynamic work environment, with opportunities to work with diverse teams and clients

About Capgemini:

Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. We help our clients transform and thrive in a rapidly changing world by combining in-depth industry knowledge with innovative technologies and cutting-edge methodologies.



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