
Digital Customer Advocate
5 days ago
About Soulflower
Soulflower is India's No.1 hair oil brand on Amazon and a leading natural beauty and wellness company.
We are building a trusted, authentic, and sustainable beauty brand.
Our mission is to expand rapidly across eCommerce, Quick Commerce, Retail, and Global markets – customer retention is at the heart of our growth.
Role Overview
We are seeking an experienced Assistant Manager – CRM & Retention to strengthen relationships with loyal customers.
This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.
You will use data-driven insights, creative campaigns, and automation to turn customers into brand advocates.
Key Responsibilities:
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