Quality Assurance Specialist

2 days ago

Gurgaon, Haryana, India beBeeQuality Full time ₹ 8,00,000 - ₹ 15,00,000

Job Overview:

We are seeking a skilled professional to fill the role of Quality Assurance Associate. This position will be responsible for ensuring quality service by enforcing quality standards, analyzing and resolving client problems, and recommending system improvements.

  • Maintains quality service by enforcing quality standards, analyzing and resolving client problems, and recommending system improvements.
  • Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
  • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Main Responsibilities:

  • Communicates job expectations, plans, monitors, and appraises job results.
  • Adheres to compliance and generates control reports.
  • Generates statutory reporting per country requirement.
  • Active participation in internal external audits.

Skill Requirements:

  • Fresher with basic process knowledge and technical skills proficiency.
  • Ability to meet agreed quality standards within tight deadlines.
  • Excellent understanding of Insurance Industry for experienced colleagues.
  • Proficient in MS-Office, preferably Excel.
  • Project management and quality management skills.

What We Offer:

A dynamic work environment that encourages growth and development, competitive salary package, excellent benefits, and opportunities for advancement.

Key Performance Indicators:

  • Quality of service delivered
  • Client satisfaction
  • Compliance with regulatory requirements
  • Audit findings

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