Customer Service Lead

Customer Service Operations LeadWe are seeking a professional to ensure premium customer service across eCom and retail channels.Main ResponsibilitiesManage BPO/vendor operations: drive performance targets, align processes, and act as first escalation pointMonitor key performance indicators: Net Promoter Score, Average Handling Time, case backlogs, service...

Job SummaryWe are seeking a seasoned professional to fill the role of Customer Service Manager in our Bengaluru location. As a key member of our team, you will be responsible for leading a group of customer service representatives, ensuring exceptional customer satisfaction, and resolving complex issues.This is a full-time, on-site position that requires...

Job Title: Customer Service SpecialistGemni is a leading manufacturer of machinery for the food industry. With clients across 86 countries, we are committed to delivering exceptional customer experiences.Key Responsibilities:

Customer Service Representative Job DescriptionJob Title: Customer Support Executive​About the RoleWe are seeking customer-focused professionals to join our team as support agents. This role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.Key Responsibilities:Respond to customer...

Customer Service Representative Job SummaryThis is a key role in our Customer Service department, where you will be responsible for providing exceptional customer satisfaction to customers. The primary focus of this position is to deliver outstanding support and service to our clients, ensuring their queries are resolved efficiently and effectively.You will...

Job Title:Customer Service AssociateAbout the Position:We are seeking a skilled Customer Service Representative to handle customer inquiries and issues via phone.The ideal candidate will have excellent English communication skills and experience in international voice process or customer service.You will be responsible for providing accurate and timely...

We are seeking a Service Coordinator to join our team. The ideal candidate will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Daily tasks include handling customer inquiries, maintaining service records, and collaborating with other departments to...

Job Title: Customer Service SpecialistWe are seeking a skilled and customer-focused individual to manage and resolve issues by communicating with drivers and fleets.This role requires enforcing high service standards, confirming rides were done, and applying changes in the system or asking drivers to do so.The successful candidate will be responsible for...

Customer Service RepresentativeWe are seeking a skilled and adaptable Customer Service Representative to join our team.The ideal candidate will have a bachelor's degree or equivalent, excellent verbal and written communication skills in English and other regional languages, and at least one year of experience in customer service domains.They will be able to...

About the RoleWe are seeking a highly skilled and motivated individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service via inbound and outbound calls in Korean.