Current jobs related to Cloud Service Problem Resolution Lead - Hyderabad, Telangana - ServiceNow
-
Chief Cloud Incident Resolution Strategist
1 month ago
Hyderabad, Telangana, India Swift Strategic Staff Solutions INC Full timeJob SummaryWe are seeking a skilled Chief Cloud Incident Resolution Strategist to join our team at Swift Strategic Staff Solutions INC.About the RoleThis is an exciting opportunity for a seasoned incident management professional to lead the coordination and communication efforts until the resolution of major incidents impacting Azure-based services.Key...
-
Salesforce Cloud Architect Lead
3 weeks ago
Hyderabad, Telangana, India Cloud Peritus Full timeCloud Peritus is a boutique consulting firm focused on transforming businesses through the power of Salesforce.About UsWe are committed to delivering high-quality services that exceed our clients' expectations. Our team comprises seasoned professionals with expertise in Salesforce implementation and customization.Job DescriptionWe are seeking an experienced...
-
Critical Incident Resolution Specialist
4 weeks ago
Hyderabad, Telangana, India HighRadius Full timeAbout UsHighRadius is a leading provider of cloud-based software for the office of the CFO, serving over 800+ global companies. Our solutions optimize order-to-cash, treasury, and record-to-report processes, earning us recognition in Gartner's Magic Quadrant and Forbes Cloud 100 List.We're experiencing rapid year-over-year growth of 24%, with a valuation of...
-
Customer Service Resolution Expert
4 weeks ago
Hyderabad, Telangana, India Godrej Properties Limited Full timeJob OverviewThe Customer Relationship Management Specialist plays a pivotal role in ensuring customer satisfaction by handling grievances and collections. This specialist must possess exceptional communication skills, analytical abilities, and problem-solving expertise to provide timely solutions.About UsGodrej Properties Limited is a renowned real estate...
-
Cloud Incident Management Lead
3 weeks ago
Hyderabad, Telangana, India Swift Strategic Staff Solutions INC Full time**Job Overview**We are seeking a highly skilled Cloud Incident Management Lead to join our team at Swift Strategic Staff Solutions INC.As a key member of our cloud operations team, you will be responsible for leading the coordination and communication efforts until the resolution of major incidents impacting Azure-based services.**Responsibilities**Take...
-
Critical Incident Resolution Specialist
1 month ago
Hyderabad, Telangana, India HighRadius Full timeAbout HighRadiusHighRadius: A Global Leader in Cloud-Based Autonomous SoftwareHighRadius, a pioneering provider of cloud-based solutions for the Office of the CFO, has revolutionized critical financial processes for over 800 leading companies worldwide. With a remarkable valuation of $3.1 billion and an impressive annual recurring revenue exceeding $100...
-
Cloud AI Solutions Architect
2 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeJob Title: Cloud AI Solutions ArchitectEstimated Salary: $120,000 - $180,000 per yearAbout WaferWire Cloud Technologies:We are a leading provider of cloud-based solutions, specializing in delivering comprehensive data and AI services through Microsoft's technology stack. Our team excels in solution design, encompassing application, data, and AI...
-
Cloud Data Solutions Engineer
3 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeAbout WaferWire Cloud TechnologiesWaferWire Cloud Technologies (WCT) is a leading provider of comprehensive cloud, data, and AI solutions through Microsoft's technology stack. Our team of experts specializes in delivering strategic consulting, data/AI estate modernization, and cloud adoption strategy services.
-
Cloud Infrastructure Architect
2 weeks ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeSenior Site Reliability EngineerHyderabad, TelanganaAbout WaferWire Cloud Technologies:We specialize in delivering comprehensive cloud solutions through Microsoft's technology stack. Our services include strategic consulting, data estate modernization, and cloud adoption strategy.We excel in solution design encompassing application, data, and AI...
-
Hyderabad, Telangana, India Cloud Peritus Full timeCloud Peritus is a boutique consulting firm focused on transforming businesses through the power of Salesforce.We are looking for an experienced Salesforce professional to join our team as a Technical Lead.About the RoleWe are seeking a seasoned Salesforce Technical Lead with at least 7 years of experience in leading technical design sessions and delivery of...
-
Data Engineer for Cloud Solutions
4 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeAbout WaferWire Cloud TechnologiesWe are a leading provider of comprehensive Cloud, Data and AI solutions through Microsoft's technology stack.Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure...
-
Cloud Operations Specialist
4 weeks ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeAbout WaferWire Cloud TechnologiesWe specialize in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack.Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and Ai Modernization, as well as Infrastructure Planning...
-
Cloud AI Architect
4 weeks ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeUnlock Your Potential as a Cloud AI ArchitectAbout Us:WaferWire Cloud Technologies is a cutting-edge organization specializing in delivering comprehensive cloud, data, and AI solutions through Microsoft's technology stack. Our services encompass strategic consulting, data/AI estate modernization, and cloud adoption strategy.We excel in solution design,...
-
Customer Service Specialist
3 weeks ago
Hyderabad, Telangana, India myGwork Full timeAbout the RoleAmazon is seeking highly motivated individuals to join its Support Operations team in Bangalore. As a key member of this team, you will play a crucial role in supporting Sellers with financial related questions and ensuring they are addressed in accordance with policy.Key Responsibilities- Assist with deep dive and root cause resolution for FBA...
-
Senior Technical Lead
2 weeks ago
Hyderabad, Telangana, India RGS Outsourcing Full time**About the Role**RGS Outsourcing is looking for an exceptional Senior Technical Lead - Cloud Services to lead the development of our cloud-based solutions. As a Principal Engineer, you will provide technical leadership and guidance to junior engineers, ensuring they have the skills and knowledge required to succeed in their roles.
-
Cloud Engineering Director
4 weeks ago
Hyderabad, Telangana, India Syren Cloud Inc Full timeSyren Cloud Inc is seeking a highly skilled and experienced Senior Engineering Manager to lead our team of software engineers in designing, developing, and maintaining scalable .NET applications. This role requires a hands-on leader who can both manage the team and contribute to the codebase, ensuring high-quality software delivery.Key Responsibilities:Team...
-
AI Solutions Architect
2 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full time**Job Overview**WaferWire Cloud Technologies (WCT) is a leading provider of cloud, data, and AI solutions. We are seeking an experienced Azure AI Engineer to join our team.**About the Role**This position offers the opportunity to work on cutting-edge technologies and industry use cases in partnership with Microsoft. You will be responsible for designing,...
-
Network Services Administrator
4 weeks ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeJob Title: Network Services Administrator - Enterprise Name Resolution
-
Senior Cloud Services Manager
1 month ago
Hyderabad, Telangana, India Resource Tree Global Services Full timeAbout the RoleWe are seeking a highly experienced Senior Cloud Services Manager to lead our cloud service delivery team. This is a critical role that requires a strong understanding of cloud computing and service management principles.Key ResponsibilitiesDevelop and implement strategies to enhance cloud service delivery efficiency and effectiveness.Act as...
-
Cloud Technology Project Coordinator
3 days ago
Hyderabad, Telangana, India WaferWire Cloud Technologies Full timeJob Title: Cloud Technology Project CoordinatorWe are seeking a highly motivated and dynamic individual to join our team as a Cloud Technology Project Coordinator. As a key member of our team, you will play a crucial role in supporting our global system integrator partners and others to thrive in our ecosystem.About WaferWire Cloud Technologies:WaferWire...
Cloud Service Problem Resolution Lead
1 month ago
We are seeking a seasoned Cloud Service Problem Resolution Lead to join our team at ServiceNow.
The ideal candidate will have extensive experience in identifying and resolving complex problems within cloud services. As a Cloud Service Problem Resolution Lead, you will play a crucial role in driving root cause investigations, ensuring the prioritization of problems achieves optimal results, and developing evidence-driven process improvement initiatives across the organization.
Key Responsibilities:- Drive root cause investigations to resolve complex problems within cloud services.
- Prioritize problems to achieve optimal results for the company and our customers.
- Develop and implement evidence-driven process improvement initiatives across the organization.
- Extensive ITIL Expertise: 15+ years of hands-on experience and applied skills in ITIL frameworks, preferably ITIL v3, with expertise in Change, Incident, and Problem Management processes.
- ServiceNow Expertise: Strong working knowledge of the ServiceNow product, with the ability to leverage its capabilities to drive business solutions.
- Problem Management Expertise: In-depth knowledge of Problem Management processes, with proven ability to implement and demonstrate these in dynamic cloud service environments.
- Cloud Service Understanding: Strong understanding of and experience with Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) models.
- Effective Communication: Ability to communicate effectively in team settings and across organizational levels, including with peers, management, and customers.
- Exceptional Interpersonal and Verbal Communication Skills: Strong verbal communication skills and excellent interpersonal abilities for collaborative engagements and customer interactions.
- Professional Writing Skills: Proficient in creating formal, customer-facing Root Cause Analysis (RCA) documents with clarity and precision.
- Attention to Detail: Capable of tailoring communication to different audiences, ensuring the appropriate level of detail for each stakeholder.
- Adaptability and Multi-Tasking: Ability to work independently or collaboratively in a fast-paced environment, managing multiple priorities effectively.
- Technical Agility: Self-motivated with strong technical skills and a demonstrated ability to quickly learn and adapt to new technologies.
- Data Analysis Proficiency: Skilled in querying and analyzing data using tools such as SQL, Power BI, Excel, or Python Pandas to generate insights and reports.
- A competitive estimated salary of $130,000 - $160,000 per year, based on experience and qualifications.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- The opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
