Senior Global IT Platform Engineer

4 weeks ago

Gurgaon, Haryana, India Boston Consulting Group Full time
Transforming Digital Experiences
To drive our digital transformation, we are seeking a highly skilled Global IT Platform Engineer to lead multiple strategic projects.
As a key member of our team, you will be responsible for developing, configuring, and maintaining our digital products, ensuring alignment with market trends and business needs.
Key Responsibilities
  • Lead the rollout of our Smart Booking platforms/offering to BCG offices worldwide, ensuring smooth implementation and adoption.
  • Maintain and manage upgrades and enhancements to the Smart Booking platforms, ensuring their capabilities are fully leveraged within our spaces.
  • Evaluate Smart Office related digital products to ensure they align with market trends and business requirements.
  • Facilitate stakeholder discovery for feature definition, serving as a liaison between the IT squad and stakeholders.
  • Ensure epics and user stories are prioritized, updated, and available for execution.
  • Write user stories and conduct refinement sessions to ensure they meet team standards and acceptance criteria.
  • Support business stakeholders in eliciting business and non-functional requirements, perform gap analysis and feasibility checks, and collaborate on comprehensive test plans.
  • Provide end-user support, troubleshoot issues, and answer questions.
  • Utilize tools (e.g., SaaS products, SQL, Snowflake, Alteryx, Tableau) to maintain system configurations, access data, develop logic, and analyze datasets to meet stakeholder needs.
  • Leverage automation tools like Python, MS Forms, Workflows in Alteryx, and PowerShell to streamline processes and enhance operational efficiency.
  • Develop and implement automation scripts and workflows to improve system operations.
About You
  • You will have proven analytical and problem-solving skills.
  • You will be proficient in tools such as Excel, PowerPoint, ServiceNow, Jira, and Trello.
  • You will have strong teamwork skills, with the ability to work effectively both independently and as part of a global team.
  • You will have strong communication skills, with the ability to listen actively and engage with stakeholders at all levels.
  • You will have customer service orientation with a diverse group of stakeholders.
  • You will be able to balance customer needs with functional goals and objectives.
  • You will have proficiency in cross-team collaboration to resolve challenges.
  • You will be flexible and adaptable to changing priorities based on customer needs.
  • You will have experience coordinating and implementing digital solutions in a complex organizational environment.
  • You will have hands-on experience with SaaS applications, including system configuration and integration.
  • You will have experience working with cloud-based software and APIs.
  • You will have a minimum of 5 years of experience in a role supporting digital products, preferably in an analyst or engineering role.
What We Offer
  • You will have the opportunity to work with a global team of experts in the field.
  • You will be able to contribute to the development of our digital products and services.
  • You will have the chance to gain new skills and knowledge in the field of digital transformation.
  • You will be able to work on challenging projects and contribute to the growth and success of our organization.
Join Our Team
We are an equal opportunities employer and welcome applications from diverse candidates.
We are committed to providing a inclusive and supportive work environment for all our employees.
We offer a competitive salary and benefits package, as well as opportunities for growth and professional development.
We are looking for talented individuals who are passionate about digital transformation and want to make a difference in our organization.

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