International Customer Service Representative

3 days ago


Gurgaon Gurugram Bengaluru Bangalore Delhi, India beBeeExceptional Full time US$ 30,000 - US$ 60,000

Deliver exceptional customer service to international clients through chat, ensuring top-notch interactions and efficient issue resolution.

Key Responsibilities:

  • Provide support via non-voice and chat channels.
  • Offer outstanding assistance while communicating with and helping international customers.
  • Maintain high-quality standards for all customer interactions and issue resolutions.
  • Analyze customer-submitted information to identify problems and concerns, providing accurate and timely solutions.

Required Skills:

  • Excellent written communication skills in English, with strong grammar and spelling suitable for an international audience.
  • Ability to provide exceptional support and maintain high-quality standards in customer interactions.
  • Strong analytical skills to identify and resolve customer problems and concerns.
  • Customer-focused mindset with a commitment to ensuring customer satisfaction.
  • Ability to work independently and manage multiple chat conversations efficiently.
  • Basic computer proficiency and ability to navigate customer support systems.

Qualifications:

  • Graduate Fresher.


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