Learning Experience Specialist

3 days ago

Mohali, Punjab, India TaskUs Full time

About TaskUs:

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. With a cloud-based infrastructure, we serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more.

Our People First Culture:

Our commitment to a positive and inclusive work environment is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

The Role:

We are seeking a Learning Experience Leader to create and maintain a positive and professional learning environment in our organization. As a Learning Experience Leader, you will design and expand training and development programs aligned with product-specific training methodologies and initiatives.

  • Set standards and expectations through your conduct, work ethic, integrity, and character
  • Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
  • Accomplish projects and motivate trainees through effective training
  • Continuously improve training programs and other learning opportunities across the organization
  • Amen and revise programs as necessary to adapt to changes in the work environment
  • Act as the content expert and maintain relevant training documents and training materials for training conducted
  • Develop and create effective induction programs
  • Monitor and review trainees' progress through questionnaires and discuss with their managers
  • Ensure statutory training requirements are met, understand e-learning techniques, and identify where they are relevant
  • Research and present new technologies and methodologies in workplace learning
  • Ensure all trainees adhere to the company's Code of Conduct

Requirements:

We are looking for a candidate with at least 1 to 2 years of working experience in a related field (training or teaching experience), proficient in Microsoft and Google applications, and strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills.

As a Learning Experience Leader, you will be responsible for creating and maintaining a positive and professional learning environment in our organization. If you are a motivated and enthusiastic individual with a passion for training and development, we encourage you to apply for this exciting opportunity.

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