Experienced Implementation Specialist

3 days ago

Ahmedabad, Gujarat, India beBeeImplementation Full time ₹ 15,00,000 - ₹ 25,00,000

About the Role:

Motadata is seeking a highly skilled and experienced Implementation Engineer to join their team. As a key member of our engineering department, you will be responsible for deploying, integrating, and optimizing our solutions for enterprise clients.

Job Description:

The successful candidate will have a strong technical foundation, with hands-on expertise in monitoring and service desk tools. They will work closely with customers and internal teams to ensure smooth implementation and act as a mentor to junior engineers.

Key Responsibilities:

  • Design service desk architectures for infrastructure and applications.
  • Develop logging frameworks for effective data collection and analysis.
  • Ensure successful deployment and integration of solutions across client environments (on-premise and cloud).

Technology Evaluation & Integration:

  • Assess, recommend, and implement monitoring, logging, and event management tools.
  • Integrate new tools with existing systems and networks for unified monitoring.

Collaboration & Leadership:

  • Work closely with DevOps, Product, Support, and Security teams to deliver cohesive monitoring strategies.
  • Lead project delivery, ensuring governance and compliance.
  • Mentor junior engineers and guide cross-functional teams.

Documentation & Best Practices:

  • Create and maintain delivery documentation, architectural diagrams, and standard operating procedures.
  • Establish best practices for monitoring and service desk implementation.

Client Engagement & Training:

  • Conduct SRS workshops and technical training for partners and customers.
  • Act as a trusted technical advisor, aligning solutions with business goals.

Required Skills & Qualifications:

  • Proven experience with monitoring & service desk tools such as ManageEngine, Broadcom, Microfocus, Dynatrace, Grafana, ELK Stack, TrueSight, ServiceNow, Kibana, Zoho Service Desk.
  • Proficiency in data visualization and dashboarding tools (JasperBI, PowerBI, Tableau).
  • Strong understanding of network architecture concepts (e.g., secure zones, DMZ).
  • Familiarity with ITIL processes (ITIL certification preferred).
  • Experience with both on-premise and cloud deployments.
  • Excellent communication, collaboration, problem-solving, and leadership skills.

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