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F&B Associate Role Summary
This is a key position in delivering exceptional guest experiences at Hilton hotels.
- Responsibilities include efficiently operating bar shifts, ensuring adherence to standards and regulations.
- Maintaining table service, cleanliness of equipment, and compliance with health and safety procedures.
- Maximizing revenue through upselling, effective customer service, and training techniques.
To succeed as an F&B Associate, you should have the following skills:
- A minimum of customer service experience in supervisory or above capacity.
- A warm personality, attentiveness, and professionalism in appearance.
- The ability to listen and respond to demanding guest needs effectively.
- Excellent leadership, interpersonal, and communication skills.
- Accountability and resilience.
- A commitment to delivering high levels of customer service.
- Delivering excellent guest satisfaction scores.
- Meeting or exceeding sales targets.
- Ensuring seamless execution of daily operations.
Hilton offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
As an F&B Associate, you will be part of a global hospitality team dedicated to creating remarkable experiences for our guests every day.
