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Business Excellence Specialist
2 weeks ago
This role offers an exceptional opportunity to collaborate with a dynamic team and contribute to delivering quality outcomes.
- As a key member of the Commercial Excellence team, you will work directly with country offices, focusing on incentive calculations and related deliverables. You will engage with colleagues, identify shared priorities, and develop problem-solving techniques to drive business growth.
Key Responsibilities
- Deliver high-quality field excellence reporting and insights as per agreed service level agreements (SLAs) and provide excellent customer service.
- Design, develop, and maintain Alteryx-based solutions that optimize field excellence activities based on country commercial excellence needs.
- Manage projects through structured approaches, ensuring timely delivery and effective communication.
- Develop and maintain knowledge repositories to track field excellence trends across Novartis operating markets.
- Support team leaders in recruitment and onboarding processes.
- Participate in knowledge-sharing sessions to enhance team performance and improve deliverables.
- Maintain outstanding communication with partners, including internal associates and clients.
- Strong analytical skills and ability to solve complex problems.
- Effective project management and communication skills.
- Ability to adapt to changing infrastructure landscapes.
- Proficiency in Alteryx or similar tools.
- Knowledge of commercial excellence principles and practices.
- A collaborative and dynamic work environment.
- Ongoing training and development opportunities.
- A chance to make a meaningful impact on business growth.
