Digital Pathology Support Specialist

2 days ago


Kolkata, West Bengal, India beBeeDigitalPathology Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Digital Pathology Support Specialist

Location: Remote, based in India

Job Description:

The role of a Digital Pathology Helpdesk Engineer is to provide technical support for digital pathology related queries from customers. The engineer will be responsible for troubleshooting and resolving issues remotely, as well as updating customer account records and sharing information with regional dispatching teams if on-site intervention is needed.

Required Skills and Qualifications:
  • Minimum 3 years of experience in remote software troubleshooting
  • Database management skills
  • Experience working with Windows Server (2008-2022) and virtual machines
  • Knowledge of Mirth Connect and HL7 networking skillsets
  • Remote storage management, domain, and non-domain related group policies
  • Firewall knowledge
Benefits:

This role offers the opportunity to work in a fast-paced, high-performance environment and be part of a global team. As a Digital Pathology Helpdesk Engineer, you will have the chance to diagnose faults remotely, provide troubleshooting support to customers, and record activities by logging data into customer service relationship management systems.

Others:

This position is eligible for a remote work arrangement, which allows you to work from home. Additionally, this role is eligible for bonus incentive pay. If you thrive in a dynamic environment and want to build a world-class service support organization, read on to learn more about this exciting opportunity.



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