Event Director

3 weeks ago

Jaipur, Rajasthan, India AccorHotel Full time

About the Role:

The Director of Events will be responsible for assisting the Director of Sales & Marketing in achieving superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership, and talent development culture innovation and event operations.

Key Responsibilities:

  • Consistently offer professional friendly and engaging service.
  • Manage all activity related to the Event Sales & Services Office, ensuring all service standards are followed.
  • Ensure the Health & Safety standards as well as departmental policies and procedures are complied with.
  • Organize and supervise assigned conventions and catering events, ensuring that group resumes, conference agendas, event orders, etc. are prepared and distributed accurately and efficiently to ensure operational success.
  • Prepare the annual budget for approval.
  • Develop the annual business and marketing plans for the department.
  • Prepare monthly forecasts and departmental budgets, ensuring accuracy and achievement.
  • Attend and lead necessary meetings within the hotel that affect or are affected by the Event Sales & Services department.
  • Plan and execute complex group events, such as full or partial hotel buyouts, as assigned by the reporting manager.
  • Conduct any site inspections as required.
  • Handle the appropriate file workload, setting the example for departmental colleagues.
  • Establish and maintain rapport with clients prior to, during, and post-conference, exceeding their expectations and encouraging repeat business.
  • Drive function space optimization/maximization to ensure the best utilization of space for guest experience and financial performance of the department.
  • Play an active role in the local community through associations, memberships, and involvement, being an ambassador of the hotel within the local community.
  • Handle departmental recruitment, hiring, and onboarding of new team members.
  • Inspire high-performing multicultural, multigenerational teams that build the ACCOR Events talent pipeline.
  • Lead with ACCOR culture, engaging with Team Members through direct and meaningful interactions.
  • Motivate and provide a work environment in which team members are productive.
  • Listen and respond to team members' needs while having an open-door policy.
  • Manage group and interpersonal conflicts effectively.

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