Business Operations Manager

1 month ago


Vadodara, Gujarat, India Nibodhah Full time
Job Summary

As a Senior Manager at Nibodhah, you will be responsible for leading the Accounting & Lien Payments team, ensuring the smooth operation of all activities within the department. This includes maintaining and enforcing documented accounting policies, procedures, and internal safeguards.

Key Responsibilities:

  1. Plan, direct, and coordinate Accounting & Lien Payments activities.
  2. Evaluate accounting and internal control systems within the QSF Accounting & Lien Payments group.
  3. Oversee the operations of QSF Accounting & Lien Payments functions, including the design of an organizational structure.
  4. Hire, train, develop, and lead Accounting & Lien Payments staff to achieve departmental goals and objectives.
  5. Set goals and objectives for team members and conduct probation reviews and performance evaluations.
  6. Develop and publish reporting metrics of KPIs.
  7. Perform additional duties as assigned to support the finance team.

Requirements:

  • Graduation (Bachelors) in Business, Accounting, or Finance; Masters degree preferred.
  • 15+ years of work experience in managing Accounting teams, preferably 10 years in BPO/KPO/ITES industries.
  • Hands-on experience with QuickBooks and/or Oracle NetSuite highly preferred.
  • Comfortable and proficient in working with medium to large sets of data in spreadsheets and other information systems.
  • Advanced Excel skills, including data manipulation, conditional formatting, lookup functions, and logical functions.
  • SQL experience preferred (loading data into tables and writing/running queries).
  • Strong English communication skills, both written and verbal, with problem-solving ability.
  • Articulate and comfortable working with internal and external clients in real-time via phone and email.
  • Positive attitude and high professional morale.
  • Ability to effectively work with cross-functional teams and manage competing priorities in a fast-paced environment.


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