Auto Service Technician

6 days ago

Bengaluru, Karnataka, India beBeeAutomobile Full time ₹ 8,00,000 - ₹ 15,00,000

Job Overview

The primary function of this role is to provide exceptional service and technical support for the maintenance and repair of scooters. The successful candidate will be responsible for greeting customers with a smile, maintaining a professional demeanor, and effectively communicating with customers regarding repair updates.

Key Responsibilities:

  • Customer Interaction: Engage with customers in a friendly and courteous manner, ensuring their needs are met and concerns are addressed.
  • Diagnosis and Repair: Analyze and diagnose scooter issues, perform necessary repairs, and ensure all work is completed to a high standard.
  • System Management: Utilize software systems such as Workshop Management (Getafix) to track customer complaints, update operational status, and estimate time of arrival.
  • Technical Expertise: Possess comprehensive knowledge of OLA scooters, capable of repairing or replacing parts, and stay updated on OLA technical curriculum and EV news bulletins.
  • Process and Operations: Adhere to processes at the Experience Centre, maintain service bays in a clean and serviceable condition, and handle invoicing and payment collections.
  • Inventory Management: Audit inventory, ensure alignment between system and physical inventory, perform Goods Receipt Note (GRN), and manage warranty part reverse logistics.
  • Safety and Compliance: Adhere to uniform and protective gear requirements during scooter repairs, properly use protective gear and tool kits, and ensure availability and readiness of fire-fighting equipment.

Requirements

Requirements:
  • Only Male candidates
  • Minimum qualification: 12th/diploma/ITI/graduation/post-graduation
  • Minimum experience: 1 year in the automobile service sector
  • Location: Bangalore

Benefits

Compensation: Upto CTC including PF+ ESIC

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