Digital Solutions Architect

2 days ago

Mangalore, Karnataka, India beBeeDigital Full time ₹ 13,05,107 - ₹ 21,17,778
Transformation Expert

We are seeking a highly skilled and experienced Transformation Expert to lead our digital initiatives and software solutions.

The ideal candidate will be responsible for driving innovation and efficiency across our operations by overseeing a team of Business Analysts and developing key transformation strategies.

Key Responsibilities:
  • Oversee the design, deployment, and maintenance of the organization's IT software applications.
  • Develop and execute a comprehensive transformation roadmap that aligns with the company's business objectives.
  • Lead, mentor, and manage a team of Business Analysts/PMs. Foster a culture of continuous improvement, innovation, and collaboration.
  • Oversee the entire software development lifecycle from requirements gathering and analysis to implementation and drive adoption in the field.
  • Identify, evaluate, and implement new software solutions to improve operational efficiency, customer experience, and data analytics.
  • Work closely with cross-functional teams, including operations, sales, marketing, and finance, to understand their needs and translate them into effective digital solutions.
  • Manage multiple digital projects concurrently, ensuring they are delivered on time, within scope, and within budget.
  • Analyze and re-engineer existing business processes to leverage technology for automation and efficiency gains.
  • Regularly report on the progress and impact of transformation initiatives to the CIO and other key Executive stakeholders.
Key Result Areas:1. Transformation Strategy & Execution
  • Development and approval of a 3-year transformation roadmap within the first 6 months.
  • On-time and on-budget delivery of key digital projects (e.g., new software implementation, mobile app launch).
  • Percentage of key business processes automated and digitized.
2. Software Solution Implementation & Adoption
  • Reduction in average time to complete service-related tasks due to new software.
  • Achievement of user adoption rates within a specified timeframe.
3. Team Management & Development
  • Successful recruitment and retention of top talent.
  • Completion of professional development goals for all team members.
  • Positive scores on employee engagement and satisfaction surveys.
4. Business Process Optimization & Efficiency
  • Quantifiable reduction in operational costs or increased revenue from new transformation processes.
  • Improvement in key performance metrics.
  • Successful resolution of process-related bottlenecks identified through data analysis.
5. Stakeholder Engagement & Communication
  • Regular, well-received progress reports to the CIO and executive team.
  • Positive feedback from department heads on collaboration and project outcomes.
  • Timely and clear communication of project milestones and changes to all relevant teams.

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