Livspace Telesales Professional
5 days ago
At Livspace, we are on a mission to transform the home designing experience for our customers. As a Telesales Professional, you will play a pivotal role in connecting with potential customers and scheduling high-quality leads for sales.
We are looking for an individual who is customer-focused, adaptable, and possesses excellent communication skills. With 2-5 years of relevant experience in Telesales, Inside Sales, or similar roles, you will be familiar with CRM & cloud telephony systems and practices.
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and has a knack for multitasking, setting priorities, and managing time effectively.
Here's a snapshot of what you'll do:
- Schedule high-quality leads for sales through outgoing calls to potential customers
- Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell services when they arise
- Follow up with potential customers in a timely manner if necessary
- Manage a large number of outbound calls in a timely manner
- Document all call information in the CRM according to standard operating procedures
- Meet personal/team qualitative and quantitative targets
In return, we offer:
- A competitive salary of ₹2.40 Lacs + incentives
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- The chance to be part of a dynamic and growing organization
To succeed in this role, you will need:
- A graduate degree in any stream (10+2+3 regular education)
- 2-5 years of relevant experience in Telesales, Inside Sales, or similar roles
- Familiarity with CRM & cloud telephony systems and practices
- Customer-focused and adaptable to different personality types
- Ability to multitask, set priorities, and manage time effectively
- Prior experience in a call centre dealing with Indian consumers
- Superior listening, verbal, and written communication skills
- Proficient in spoken English with proper grammar & fluency
Language proficiency: English - Kannada, Gujarati, Telugu, Hindi, English
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