Workday System Expert

1 day ago

India beBeeSupport Full time US$ 80,000 - US$ 1,00,000

Workday Support Specialist

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At Octane Software Solutions, we are dedicated to providing exceptional support for our clients' Workday platforms. We are seeking an experienced Workday Support Specialist to join our team.

">Job Summary:">

The successful candidate will be responsible for delivering high-quality support services to our clients, ensuring the smooth operation of their Workday systems. This includes managing day-to-day support requests, troubleshooting issues, and providing guidance on system configuration and best practices.

">Key Responsibilities:">
  • ">
  • Provide level 2 and level 3 support for Workday users, ensuring timely resolution of incidents and service requests.">
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.">
  • Collaborate with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.">
  • Assist with configuration changes, enhancements, and release management.">
  • Conduct impact assessments for Workday updates and new functionality.">
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).">
  • Provide user training and guidance as needed.">
  • Ensure compliance with data security, privacy, and audit requirements.">
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We are looking for a highly skilled and experienced Workday professional with excellent communication and problem-solving skills. If you have a passion for delivering exceptional support and are knowledgeable about Workday systems, we want to hear from you.

"]},

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