Ecommerce Process Specialist

2 weeks ago


Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview">

The E-commerce Operations Executive will be responsible for managing and coordinating distribution operations for sales channels, ensuring accurate and efficient handling of orders processing, maintaining Order-Delivery KPIs, and managing escalations and GRN/RTV.

">Key Responsibilities:">
  • ">
  • Review and verify incoming orders, ensuring accuracy and completeness.">
  • Accurately input order details into the order processing system/excel.">
  • Monitor and track the status of orders, from the point of entry to delivery and GRN discrepancies.">
  • Collaborate with cross-functional teams to optimize order processing and delivery processes.">
  • Ensure high responsiveness to emails/calls.">
  • Address and resolve any quality-related concerns or deviations.">
  • Maintain accurate records of orders, invoices, and related documents.">
  • Generate reports on order processing performance and share insights with management.">
  • Identify opportunities for process optimization and implement best practices.">
  • Coordinate with channel partners for RTV and related operations alignments.">
">Qualifications:">
  • ">
  • Previous experience in order processing, e-commerce operations, or a similar role is advantageous.">
  • Proficiency in Excel/Microsoft Office applications.">
  • Knowledge of inventory management systems and order tracking tools.">
  • Strong attention to detail, excellent organizational and stakeholder management skills, and ability to work under pressure.">
  • Effective communication and crisp email writing.">


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