Dynamic Client Solutions Specialist

2 days ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000
Customer Service Representative

We are seeking a dynamic professional to handle operational queries of clients via email, call, and B2B Module.

  • Handling operational queries via email and call in the B2B Business Module
  • Owning the end-to-end delivery for customers
  • Direct interaction with client Point of Contact
  • Providing resolution within a specified Time to Assist and defined Service Level Agreements
  • Co-ordination with other verticals teams to resolve issues

The ideal candidate will have excellent speaking and writing skills in English, knowledge of Microsoft Office tools, and proficiency in Management Information Systems (MIS) and Excel.

Key Responsibilities:

To succeed in this role, you will need to be able to take initiatives, possess good speaking and writing English language skills, have knowledge of Microsoft Office tools, and be extremely comfortable working in fast-paced and high-growth environments.

Requirements:
  • Ability to take initiatives
  • Good speaking and writing English language skills
  • Knowledge of Microsoft Office tools
  • Extremely comfortable working in fast-paced and high-growth environments
  • Proficient in MIS and Excel

This role is perfect for those who enjoy working in dynamic environments and taking on new challenges.



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