
Senior Business Process Lead
2 weeks ago
We are seeking a seasoned professional to lead our process management team. The Associate Process Manager will oversee the execution of business processes, ensuring seamless integration and efficient workflow.
Key Responsibilities:
- Manage manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc
- Escalate issues promptly to clients and internal managers
- Independently handle clients and client calls to establish self as a valued partner
- Contribute to knowledge management by sharing process knowledge and best practices within the teams
- Maintain thorough understanding of clients' business and related parties to monitor activities for unusual transactions
Requirements:
- Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM
- 3 to 5 years of experience in handling a team of a minimum of 20 members with experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc
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