ServiceNow Platform Solutions Designer

1 day ago


India BT Group Full time

As a leading ServiceNow Platform Architect, you will be at the forefront of designing and developing the system architecture within BT's ServiceNow environment.

This includes seamless integrations with other systems. You will provide visionary technical leadership, ensuring the platform aligns with the business strategy.

You will lead the development of architectural and technical standards and best practices.

Key Responsibilities:


• Design and architect ServiceNow solutions that meet business requirements and industry standards.


• Lead the development and implementation of ServiceNow modules, including ITSM, CSM, ITOM, HRSD, and other applications.


• Collaborate with stakeholders to gather requirements and translate them into technical specifications.


• Provide technical direction and mentoring for design and implementation leads, and document best practices and procedures.


• Create and maintain detailed views of the existing architecture.


• Ensure platform alignment with the business strategy and provide consultative technical leadership to the platform team.


• Develop architectural controls and impact analysis for new requirements.


• Identify reuse opportunities and develop the integration strategy between the Now Platform and other enterprise systems.


• Contribute to and oversee governance processes.

About BT Group:

We're a global leader in secure connectivity and collaboration platforms for businesses. With over 175 years of heritage, we've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

What We Offer:

A competitive salary range of £85,000 - £110,000 per annum, depending on experience and qualifications. A dynamic work environment that celebrates difference, fosters innovation, and provides opportunities for growth and development.



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