
Ecommerce Program Strategist
2 weeks ago
We are building an ecosystem of digital products and services to power everyday life across the Middle East.
The ideal candidate will have a customer-first mindset with 12+ years of experience in Customer Service/Operations/Program Management in an e-commerce environment, including 4–5 years in senior leadership.
Key Responsibilities:- Lead and mentor the escalation team on effective practices for handling customer grievances and ensuring SLA compliance.
- Build a proactive escalation framework through root cause analysis, corrective actions, and preventive process changes.
- Analyze escalation trends, customer feedback, support metrics to identify root causes and deploy best practices.
- Customer Service/Operations/Program Management experience in e-commerce environment.
- Strategic thinking, problem-solving & execution ownership.
- Strong problem-solving, analytical, performing RCA, people development capability, and stakeholder management skills.
- Hands-on experience with CRM platforms, automation tools, and knowledge bases.
Join Our Mission: To redefine what technology can do in this region and deliver exceptional customer experiences.
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Enterprise Systems Strategist
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Online Business Strategist
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Senior Learning Strategist
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Global Customer Experience Manager
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Chief Business Intelligence Strategist
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Tech Lead
3 weeks ago
Thāne, Maharashtra, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing e-commerce company that builds and manages over 10 online brands, serving customers in more than 60 countries. We connect demand in one part of the world with supply in another—reliably, efficiently, and at scale.We source quality products globally and deliver them directly to consumers through our...
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Human Resources Talent Strategist
2 weeks ago
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Chief Sustainability Strategist
2 weeks ago
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Digital Marketing Strategist
2 weeks ago
Thāne, Maharashtra, India beBeeAffiliate Full time ₹ 8,00,000 - ₹ 15,00,000Role OverviewWe're seeking a seasoned marketing professional to spearhead our affiliate program. As an Affiliate Manager, you'll be responsible for driving high-quality web users and maximizing revenue through strategic partnerships.This is a dynamic role that requires a data-driven mindset, strong negotiation skills, and the ability to adapt to changing...
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Chief Cybersecurity Strategist
2 weeks ago
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